HR Role in Increasing Employee Engagement

 

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What is employee engagement in HR

Employee engagement is a workplace approach that aims to ensure that employees are engaged and connected to the objectives, goals, and values ​​of their organization, encouraging them to contribute to the success of the organization, while improving own well-being.

Xie (2006) pointed out that employee engagement is an employee’s dedication to a profession, including hard work, dedication to the company, loyal to the boss, and self-confidence.

What is EE in HR

HR departments are particularly vital for employee engagement approaches to be successful. The impact of employee engagement on employee retention, as well as wellbeing and productivity, is something the HR departments must keep at the forefront of their initiatives. There are five key roles that every HR department should fulfill when it comes to improving employee engagement.

Executive Leadership

The HR department should take an executive leadership role when it comes to identifying and investing in ways to improve engagement tactics.

Employee Engagement

HR professionals should understand the importance of employee engagement in HR, what methods best drive employee engagement, how these tactics can be measured, and what steps must be taken to continuously improve engagement approaches.

Training

HR is also responsible for training, guiding, and coaching department managers in how they can better engage their staff.

Activities

HR plays an important role, it’s also their duty to fulfill the role of engagement humorist by bringing enthusiasm, excitement, and inspiration to the process.

Measurement

The HR department must play the role of gatekeeper for employee engagement through regular surveys, department check-ins, and other means of measurement, develop and implement specific action plans that can be frequently discussed and addressed with team managers.

Benefits of employee engagement

- Better team performance

- Achieving team objectives

- Increased employee health and safety

- Employee satisfaction

- Better work home life

- Higher employee retention and lower turnover rates    

- Greater employee loyalty

- Better customer service

- Better quality

- Increased employee productivity

- Higher profitability

Conclusion

In today's highly competitive market, employee engagement has become a key factor in business success. High-level engagement promotes talent retention, cultivates customer loyalty, and improves organizational performance and stakeholder value. The HR Department has the primary responsibility to ensure that all employees feel engaged and can play the greatest role. Facts have shown that dedicated employees are not only more efficient and satisfied at work, but they are also more loyal to the company and more motivated to contribute to the overall success of the business.

References

Xie, W. H. (2006). Engagement (1st ed.). Beijing: China Business Press. pp. 30-31.

Tutorial point: HRM - Employee Engagement [Online]

Available at: https://www.tutorialspoint.com/human_resource_management/human_resource_management_employee_engagement.htm

Accessed [23.08.2021]

SHRM: Employee Engagement

Available at: https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/sustainingemployeeengagement.aspx

Accessed [23.08.2021]

 

 

 

 

Comments

  1. Employee engagement drives the performance of the Organization as engaged workforce perform a participative role in decision making, and they better understand the purpose and the goals of the Organization. Co-operatives can outperform its competition with a motivated and engaged workforce. Thankyou for sharing this interesting article Jackson.

    ReplyDelete
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    1. Thank you for your valuable comments Rukmali.

      Delete
  2. Agreed Jackson. HR is key in ensuring a positive working environment where all employees feel valued. By taking measures to support employee engagement, human resources can play a pivotal role in improving productivity and demonstrating its commitment to the overall success of the business.

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    Replies
    1. Thank you for your valuable comments Oshadha.

      Delete
  3. Important Topic..Employee engagement is a two-way street. Even if organizations follow the best practices in employee engagement, there is a specific personality that employees must either possess or inculcate in themselves to be an excellent cultural fit for the organization. Individuals who display optimism, hard work, and positivity are more likely to be engaged in their work than those who don’t.

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    Replies
    1. Thank you for your valuable comments Mihirani.

      Delete
  4. Crucial topic to discuss Jackson
    Employee engagement is piquing the interest of employers in a variety of industries. Employers' desire to find ways to increase employee motivation and win more commitment to the job and the organization is, in some ways, a very old aspiration. Given the state of international competition and the raising of the bar on efficiency standards, one aspect of this difference is the higher charge to be paid if workers are less engaged than competitors' employees. As a HR department they play a major role in this scenario. through your you have described the HR role and employee engagement nicely.
    Well done

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  5. Employee engagement is a critical business issue that impacts growth and retention. Employees who are involved in their workplace are more likely to stay. To increase employee engagement, businesses need sophisticated tools and strategies. Employee engagement is defined as understanding how an organization achieves its purpose, core values, and goals, and being given a voice in that journey to contribute ideas and perspectives that are considered as decisions are made.


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  6. Employee engagement is important since, engaged employees deliver better towards organizational performance because of the Job Security and Job satisfaction they have towards the task they perform. HR has to implement strategies to enhance and increase employee engagement through topics discussed in the article. According to Schaufeli & Bakker, (2004) engaged employees have a sense of energetic and effective connection with their work activities and see themselves as able to deal well with the demands of their job.

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